RSS Quality Standards
"Clarity in thinking, Clarity in perceiving, Clarity in result"
At Nispaara quality is an attitude, a culture, a way of thinking and working achieved by following good professional practices. For us Quality is a culture, expressed in the way we interact with and cater to the needs of customers, and in the products and processes we deliver to them.
We adjust and adapt to the changing needs of our customers and remain dedicated in our efforts to serve them to the best of our ability.
Quality Framework
Nispaara's Quality Framework is to be the Best Customer Satisfier by providing Solutions of the highest quality. Nispaara commits and empowers its employees to implement this policy through the following course of actions:
- Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction.
- Integrate quality management principles into critical business processes and decision-making practices.
- Continuously improve the effectiveness of the Quality Management System, our processes, products, to enhance their value for our customers, shareholders, and employees.
- Comply with the relevant regulatory requirements.
Customers Require Quality
- If Nispaara doesn't produce the highest quality solutions, customers will seek other companies who do.
- Customers define a quality. Nispaara listens to customer inputs on how to improve what we do. Customer inputs ultimately define what they expect to buy.
Quality Improves Profitability
- The highest possible yields define the lowest possible development costs.
- High and improving yields are a direct result of attaining high and improving quality.
- High quality is attained by paying attention to details. Where a quality problem exists, find the root cause and fix it.
- Quality improvements must continuously occur to keep pace with market demands for lower costs, which can only be achieved through attaining high yields.
- Our objective is to design in quality rather than to improve it through testing.